Your site should work
for everyone.
1 in 4 Americans lives with a disability. If your website isn't accessible, you're turning away customers — and leaving your business exposed to ADA-related legal complaints. We audit your site, identify every barrier, and fix it.
ADA lawsuits hit
small businesses
every day.
Title III of the Americans with Disabilities Act (ADA) requires businesses open to the public to provide equal access — and courts have consistently ruled that websites count. ADA website lawsuits have surged in recent years, with thousands filed annually against businesses of all sizes. The majority target small and mid-sized companies, because plaintiffs know they're less likely to have legal teams reviewing their web presence.
Beyond legal risk, accessibility is good business. Screen readers, keyboard navigation, captions, and proper color contrast serve a huge segment of users — including people with temporary injuries, aging visitors using enlarged text, and anyone in poor lighting conditions. An accessible site is simply a better site.
The standard governing web accessibility is WCAG 2.1 (Web Content Accessibility Guidelines). We audit against Level AA conformance — the standard courts and regulators use — and remediate every issue we find.
The most common
accessibility failures.
Color Contrast
WCAG requires a minimum 4.5:1 contrast ratio for body text and 3:1 for large text against its background. Light gray text on white, or dark text on a dark image — both fail. We identify every contrast violation and correct it without breaking your visual design.
Image Alt Text
Screen readers announce images by reading the alt attribute aloud. Missing, empty, or unhelpful alt text ("image1.jpg") leaves visually impaired users with no context. We audit every image on every page and write descriptive, accurate alt text for all meaningful visuals.
Keyboard Navigation
Every interactive element — navigation links, buttons, forms, modals — must be reachable and operable using only a keyboard (Tab, Enter, Escape, arrow keys). We test full keyboard traversal and fix any element that traps focus or can't be reached without a mouse.
Form Accessibility
Contact forms, quote forms, and checkout flows are among the most commonly broken areas for accessibility. Every input needs a properly associated label (not just placeholder text), clear error messages, and logical tab order. We audit and remediate every form element.
Semantic HTML & ARIA
Screen readers navigate by HTML structure — headings, landmarks, lists, and buttons. Incorrect heading hierarchy (skipping from H1 to H4), missing landmark roles, and non-semantic elements (a <div> acting as a button) all break the experience. We restructure the markup to communicate meaning correctly.
Focus States & Motion
Visible focus indicators (the outline that appears when tabbing through a page) are required for keyboard users. Many modern designs remove them with `outline: none`. We restore visible, branded focus states. We also audit animations against `prefers-reduced-motion` for users with vestibular disorders.
Audit. Report.
Fix. Verify.
Full Accessibility Audit
We run automated WCAG 2.1 AA scans across every page, then layer a manual review on top — because automated tools catch only 30–40% of real accessibility issues. We test with keyboard navigation and a screen reader to find what the tools miss.
Written Audit Report
You receive a prioritized written report listing every issue found — the WCAG criterion it violates, the severity (critical / moderate / minor), where it appears on the site, and what the fix looks like. No jargon, no mystery.
Remediation
We fix every issue directly in your site files. Contrast ratios corrected, alt text written, keyboard traps resolved, labels associated, focus states restored. All changes documented as we go so you know exactly what changed.
Verification Pass
After remediation, we run the full audit again — automated scans plus manual testing — to confirm every issue is resolved and no new issues were introduced. You receive a clean post-remediation report.
Accessibility Statement
We provide an accessibility statement you can publish on your site — a public commitment to WCAG conformance with a contact method for reporting issues. This is both a best practice and a meaningful legal protection.
Audit or full
remediation.
- ✓Full WCAG 2.1 AA scan (all pages)
- ✓Manual keyboard & screen reader test
- ✓Prioritized written report
- ✓Fix recommendations per issue
- —Remediation (fixes applied)
- ✓Everything in audit
- ✓All issues remediated in code
- ✓Post-remediation verification pass
- ✓Accessibility statement provided
- ✓Clean post-fix audit report
Sites built by Greater Grace Digital are built accessibility-first — no audit needed. These services are for existing sites built elsewhere. Have questions? Let's talk →
Common
Questions.
Yes. While the ADA itself (passed in 1990) doesn't mention websites explicitly, courts have consistently applied Title III — which requires businesses to provide equal access to goods and services — to websites. The Department of Justice has issued guidance affirming that web accessibility is required under the ADA for businesses that serve the public. Federal courts have ruled this way repeatedly, and the volume of ADA web accessibility lawsuits has grown every year since 2015.
WCAG stands for Web Content Accessibility Guidelines — the international standard for web accessibility published by the W3C. It has three conformance levels: A (minimum), AA (standard), and AAA (enhanced). Level AA is the benchmark used by courts, regulators, and government agencies when evaluating web accessibility compliance. It's what we audit and remediate to.
Small businesses are actually targeted more frequently than large ones. Large companies have legal departments reviewing their web presence; small businesses usually don't. Plaintiffs and their attorneys know this. The typical demand letter asks for a settlement and a commitment to fix the site — which can cost thousands even when you're willing to comply. Prevention is significantly cheaper than response.
Minimally. The vast majority of accessibility fixes are invisible to sighted users — alt text, ARIA labels, semantic HTML, keyboard event handlers, and skip links don't change the visual design at all. Color contrast adjustments may require slightly darkening a text color or lightening a background in certain spots. We handle these carefully and always show you the proposed change before applying it.
Yes, if your site content changes over time. New images added without alt text, new pages with poor contrast, new forms without labels — these all introduce new violations. If you're on one of our care plans, we include periodic accessibility spot-checks as part of the monthly maintenance pass. If not, we recommend an annual re-audit any time significant content or design changes are made.
No — and we strongly advise against them. Overlay widgets (the floating accessibility buttons you sometimes see on websites) have been sued over independently, because they often introduce new barriers, conflict with screen readers, and don't actually fix the underlying code issues. The National Federation of the Blind and the American Council of the Blind both oppose overlays as a compliance solution. Real compliance requires fixing the code, not adding a widget on top of broken code.